Question 1

Is there a free plan available?

Accepted Answer

We offer a 30-day trial with credits to get you started. Our three plans—Starter, Growth, and Scale—each come with a trial period that includes credits to test the platform before you commit.

Question 2

How do I add products to my catalog?

Accepted Answer

Simply go to your brand dashboard and click "Add Product". You can add product name, description, price, category, and images. Pashut.ai will automatically make your products searchable in the chat.

Question 3

What integrations are available?

Accepted Answer

Pashut.ai integrates with Instagram, TikTok, and YouTube to automatically sync your social content. You can also upload knowledge base PDFs, connect product catalogs, and link products to influencer partners.

Question 4

How does the knowledge base work?

Accepted Answer

Upload PDFs, product documentation, or FAQs to your knowledge base. Pashut.ai processes them to create searchable content. When customers ask questions, Pashut.ai finds relevant information from your knowledge base and products to provide accurate answers.

Question 5

Can I link products to influencers?

Accepted Answer

Yes! In your brand dashboard, you can add influencers to your list and link specific products to them. When those influencers create content about your products, their audience can discover your brand through the chat.

Question 6

Is there a message limit?

Accepted Answer

Each plan includes credits for customer interactions: Starter Plan includes a trial with credits to get started. Growth Plan offers more credits for growing brands. Scale Plan provides maximum credits with a trial period included. You can also purchase additional credits as needed.

Question 7

Can I see what questions customers ask?

Accepted Answer

Yes. Higher-tier plans include a dashboard with top questions, product recommendations, and usage stats in real time. The Starter plan offers basic chat and product features, while Growth and Scale plans provide advanced analytics tailored to your needs.

Question 8

Will new social posts be included automatically?

Accepted Answer

Yes. Pashut.ai continuously checks your connected Instagram, TikTok, and YouTube accounts and auto-adds future posts with no action needed. Only new products must be added manually so the assistant can reference them.

Question 9

Does the chat support multiple languages?

Accepted Answer

Yes! Pashut.ai supports 90+ languages. The assistant automatically replies in the same language a customer uses (English, Spanish, French, German, Portuguese, and many others) with no extra setup needed.

Question 10

Can I customize the chat interface?

Accepted Answer

You can customize your brand name, logo, welcome message, and chat suggestions on all plans. Full color-theme customization will be part of an upcoming branding add-on.

Question 11

What about privacy and data security?

Accepted Answer

Pashut.ai knows only on the products, knowledge bases, and content you provide. Chats are encrypted, and we never resell or publish your content. Delete any product or knowledge base at any time to remove it from the assistant.

Question 12

Is there a free plan available?

Accepted Answer

We offer a 30-day trial with credits to get you started. Our three plans—Starter, Growth, and Scale—each come with a trial period that includes credits to test the platform before you commit.

Question 13

Can it understand different content types?

Accepted Answer

Yes - Pashut.ai understands various content formats & suggests matching recommendations. Ask for "tutorial videos" or "product reviews" and it'll find your relevant content instantly.

Question 14

Does it work in multiple languages?

Accepted Answer

Yes - Pashut.ai supports 90+ languages automatically. Your fans can ask in English, Hebrew, Spanish, or any language, and the assistant will reply in the same language with no extra setup needed.

Question 15

How do I add my content?

Accepted Answer

Just paste Instagram or TikTok profile links, upload from camera roll, or paste web links. Pashut.ai automatically processes your content and makes it searchable.

Question 16

How do I add and link products?

Accepted Answer

Go to your dashboard, click "Add Product", paste the product URL or enter details manually, then link it to relevant content. Your fans will see product recommendations when asking about related topics.

Question 17

Is there a message limit?

Accepted Answer

Each plan includes credits for fan interactions. Starter and Scale plans include trials with credits to get you started. Growth and Scale plans offer more credits and features, with the Scale plan providing the most credits and advanced capabilities.

Question 18

Can I see what my fans are asking?

Accepted Answer

Yes! Higher-tier plans include a full analytics dashboard showing top questions, popular content, and engagement stats. The Starter plan includes basic usage tracking, while Growth and Scale plans offer advanced analytics.

Question 19

Will new posts be included automatically?

Accepted Answer

Yes. Pashut.ai continuously checks your linked profiles and auto-adds future posts or videos with no action needed. Only brand-new products or coupon codes must be added manually so the assistant can reference them.

Question 20

Does the assistant insert my affiliate or promo links?

Accepted Answer

Yes - when you add a product and include an affiliate or promo link, the assistant will share that exact link with fans who ask. You can also add coupon codes that get surfaced automatically.

Question 21

Can I customize the chat look and feel?

Accepted Answer

Yes - you can set your profile photo, name, bio, and welcome message. Full color-theme customization is coming soon as part of a branding add-on.

Question 22

What about privacy and data security?

Accepted Answer

Pashut.ai knows only on the links you give us. Chats are encrypted, and we never resell or publish your content. Delete any link at any time to remove it from the assistant.

Question 23

How do I work with brands on Pashut.ai?

Accepted Answer

Brands can discover and partner with you through Pashut.ai. When brands add you as an influencer partner, your content becomes searchable in their assistant. Fans asking about products you've featured will see your content and recommendations. You can also link specific products to your content, making it easier for brands to track partnerships and for fans to discover your brand collaborations.

Frequently Asked Questions

Still have questions?

Frequently Asked Questions

1Is there a free plan available?

2How do I add products to my catalog?

3What integrations are available?

4How does the knowledge base work?

5Can I link products to influencers?

6Is there a message limit?

7Can I see what questions customers ask?

8Will new social posts be included automatically?

9Does the chat support multiple languages?

10Can I customize the chat interface?

11What about privacy and data security?

Still have questions?